Legal

Refund Policy

Last updated October 17, 2026

We want you to be confident in your guitar coaching investment. Please review our policy for programs, sessions, and online services purchased through our site.

01Eligibility for Refunds

Refund requests for one-time programs or single sessions may be submitted within 7 days of purchase, provided no live lessons have been delivered and no digital materials have been accessed.

02Non-Refundable Items

Completed coaching sessions and accessed digital materials (such as video lesson files or song sheets) are non-refundable.

03Unused Sessions in Multi-Session Packages

If you purchase a package (such as the Transformation Program) and wish to discontinue, you may request a partial refund for unused sessions within 30 days of purchase. Used sessions or materials remain non-refundable.

04Monthly Plan Cancellations

Monthly (or yearly, if available) plans can be cancelled at any time. Your access continues until the end of the current paid period, and no additional payments will be taken. Unused sessions from prior paid months are non-refundable.

05Missed or Rescheduled Sessions

Missed sessions without 24-hour notice are considered forfeit and are not refundable. If you need to reschedule, please contact me as early as possible to avoid forfeiting your session.

06Duplicate or Accidental Charges

If you believe you have been charged in error, please contact me immediately. Verified duplicate or accidental charges will be refunded in full.

07How to Request a Refund

To request a refund, email contact@richardbecker.pro or use the form on the Contact page. Refund requests are reviewed within 3 business days.

08Refund Processing

Approved refunds are issued to your original payment method via Stripe. Processing times may vary but are typically completed within 5-10 business days after approval.

09Chargebacks

We encourage you to contact us first with any payment concerns. Filing an unauthorized chargeback without first attempting to resolve the issue may result in account removal.

10Contact

If you have questions about refunds, please get in touch using the information on our Contact page.